It seems like Cap One has an extreme Google issue, several accusations of commercial misconduct has been leveled against this business. A lot of these kinds of faux complaint web pages are simply extortion websites, where the administrators require many thousands of dollars from the businesses to get rid of the criticisms.
Real Life Examples:
The following graphical graph provides some idea of what can be achieved by using these kinds of remediation tools:More Case Studies.
Contact Information for Cap One :
Salt Lake City
Utah