Poor Customer Service

I purchased an external hard drive backup solution, I thought I was purchasing a thunderbolt compatible unit, but it was only USB. The thunderbolt version is about $100 more, so I offered to pay for postage to return the unused item, pay extra for the upgrade, and pay for the postage of the upgraded version.


LaCie 2BIG NAS RAID 8TB (2x 4TB HD) Network Storage Server – 9000271
Price:AU $825.91